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Acknowledges the enquiry and gathers essential details without pretending to be a person.
BRAÇO DIREITO, BY NÃO SOMOS AI
Your business, automated, made to measure.
We're not AI. Your assistant is. And a real person supervises it.
Depending on the plan and implementation, we connect email, phone, WhatsApp, enquiries, bookings, reminders and follow-up to the tools you already use. The system hands off to a person, who steps in under the agreed hours and SLA whenever a decision is needed.
- Your accounts and numbers
- Isolated access per client
- Third-party costs made clear
REPETITIVE WORK, HANDLED
What your Braço Direito handles.
Enquiries and bookings
Organises requests, dates, events and groups, then sends each case to the right place.
Confirmations and reminders
Sends permitted service messages under each channel’s rules to reduce missed appointments.
Rule-based follow-up
Contacts someone again when they asked for a reply and stops after a response, refusal or opt-out.
Internal alerts
Notifies the right person when something important, urgent or out of scope arrives.
Human handoff
Hands the conversation to a person when there is ambiguity, emotion, an exception or a real decision.
Simple reporting
Shows what arrived, was routed, remains pending or failed — without claiming sales we cannot measure.
This service does not build a new platform from scratch. We connect reliable tools, configure the workflows and supervise the operation.
MANAGED SERVICE
Choose your Braço Direito.
Standard implementations range from €300–€3,500 + VAT and are fixed after diagnosis. Multi-site projects, migrations and specialist APIs start at €3,500 + VAT and are quoted to scope. The monthly fee covers management, supervision and each plan’s written scope.
BD/01
Micro
€150/month + VAT
Managed automation for one small business, one location and one digital channel.
- One digital channel and up to two standard workflows
- Enquiries, information or booking
- Alerts and handoff to your team
- Monthly summary
- One non-rollover update up to 30 min/month
- First support response within two working days
BD/02 Balanced
Presence
€450/month + VAT
Everything in Micro, plus a consistent, supervised Instagram presence.
- Everything in Micro
- 1 Instagram account
- 8 posts and 8 stories per month
- 1 edited reel per month
- Copy, design and scheduling from client-supplied material
- One short triage window per working day, within the agreed volume
- One consolidated review round per monthly batch
BD/03
Instagram Intensive
€550/month + VAT
Higher cadence and support for an Instagram presence that works throughout the week.
- Everything in Micro
- 1 Instagram account
- 12 posts and 12 stories per month
- 2 edited reels per month
- Copy, design and scheduling from client-supplied material
- One short triage window per working day, within the agreed volume
- One consolidated review round per monthly batch
- Monthly report and 30-minute review call
BD/04
Multichannel
€650/month + VAT
Automation, Instagram and TikTok under one coherent editorial direction.
- Everything in Instagram Intensive
- Instagram + TikTok for one brand
- Up to 4 total vertical pieces edited from client-supplied material
- Adaptation and distribution — not two independent strategies
- One consolidated review round
Content, usage and scope
Content: Social plans use photographs, video and information supplied and approved by the client within the agreed calendar. Triage identifies and routes interactions; unlimited bespoke replies, intensive moderation and crisis management are not included. Filming, travel, photography, paid advertising and ad spend are also separate services.
Usage: Licences, calls, messages, models, phone numbers, CRM, booking tools and excess usage are billed separately. Limits and suppliers are agreed in writing after diagnosis; we do not sell “unlimited”.
Scope: Each plan covers one brand and one location. Micro covers one digital channel; voice requires a conversational implementation and separately contracted capacity. “24/7” refers to possible automation availability, not permanent human support. Supervision hours, SLA, limits and human-handoff ownership are confirmed in the proposal.
IMPLEMENTATION
From simple to integrated, without pretending every job is the same.
€300–€600 + VAT
SET/01
Simple routing from a form or email, alerts and one standard calendar or spreadsheet connection. Conversational voice and WhatsApp are not included.
€750–€1,500 + VAT
SET/02
WhatsApp, webchat or voice: one channel, up to four workflows, one standard integration, one language, testing, training and documentation.
€2,500–€3,500 + VAT
SET/03
Up to two channels, one documented CRM or webhook, up to eight workflows, two languages, tailored reporting, failure and recovery testing.
from €3,500 + VAT · quoted to scope
SET/04
Multiple locations, legacy migration, specialist or undocumented APIs, advanced contingency and regulated requirements.
These are indicative scenarios, not automatic tiers. Final pricing depends on the volume, permissions and systems verified during diagnosis. Unknown integrations never enter a fixed price.
HOW WE WORK
Automated. Watched by people.
Diagnosis
We review the channels, tasks, permissions, volume and risk.
First version
We build the smallest useful workflows and test real and negative scenarios.
Integrations
We connect only approved systems and isolate every account and credential.
Go live
We document the system, train the team and define every human handoff.
Supervision
We review failures, adjust the knowledge base and deliver the summary.
Clear costs
Licences and usage stay separate; the client retains its essential assets.
ACCOUNTS AND SECURITY
Your business remains yours.
Assets in your name
Meta Business, phone number, email, calendar, domain and CRM belong to the client.
Delegated access
We receive only the access required, with credentials and costs separated by client.
A prepared exit
Data can be exported and access removed when the relationship ends.
PLAIN LANGUAGE
Follow-up, human handoff and reporting.
- Follow-up
- A new message about an earlier enquiry that still needs an answer — never an excuse for unsolicited marketing.
- Human handoff
- The system stops and passes the conversation to a person whenever it should not or cannot decide.
- Report
- A simple count of enquiries received, delivered, pending, failed and routed.
FAQ
Is Codex installed in my company?
No. Codex helps us build and maintain software; it is not a shared customer-service account. Operations use dedicated channels and tools, with isolated accounts and delegated access.
Who owns the accounts?
The client owns essential channels and assets. Não Somos AI receives access to configure, supervise and maintain the agreed scope.
What does “from €150/month + VAT” mean?
It is the monthly management fee for one location, one digital channel and up to two standard workflows under Micro. Implementation, licences, messages, minutes and usage are defined and shown separately before work starts. Voice is not included in this scope.
Is a human available 24/7?
Not in these plans. The system acknowledges, organises and alerts; a person supervises within the agreed scope. Human 24/7 operations require a separate proposal.
Does it include filming or photography?
No. Social plans use material supplied by the client. On-location capture, travel and professional production are separate services.
Can you connect any till, CRM or booking system?
Only after checking its API, permissions, costs and risk. Simple integrations may fit the setup; complex ones receive their own quote.
BRAÇO DIREITO, BY NÃO SOMOS AI
How many enquiries went unanswered this month?
A short diagnosis shows where time is being lost, what can be automated safely and what it costs to keep the system working.
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